| Beschreibung / Empfehlung | |
|---|---|
| — Description / Recommendation | |
| 01.0:10 | Problem with the engine PCA. |
| 01.1:10 | Error in the engine PCA. |
| 01.2:10 | Problem with the backup NVM. |
| 01.7:10 | Communication errors between engine PCA and formatter. |
| 02.1:10 | Problem with the carriage PCA. |
| 03.2:10 | Problem with the E-Box cooling fans. |
| 03:10 | Problem with the power supply unit. |
| 05.1:10 | Problems with the formatter FAN. |
| 05.4:10 | BIOS data corrupted in formatter. |
| 05.5:10 | Action: Update the printer's BIOS. |
| 05.7:10 | Synchronization problems between control panel and formatter. |
| 06:03, 06:10 | Problems with NVM in hard disk. |
| 06.1:10 | Hard disk not detected. |
| 06.2:10 | Hard disk cannot be unlocked. |
| 06.3:10 | Hard disk is corrupted. |
| 08:04 | Communication lost between front panel and formatter. |
| Action: Restart the printer. If the problem persists, update the printer's firmware. See Update the firmware. | |
| 08:08 | A front panel icon does not work. |
| Action: Retry the operation that you were attempting. If it fails again, restart the printer. If the problem persists, update the printer's firmware. See Update the firmware. |
|
| 08:10 | Problems detected in the front panel Hardware. |
| 08:11 | Communication lost between front panel and printer. |
| 09:01 | Media jam in Scanner. |
| 09:01:10 | Scanner Motor is failing. |
| 09:02 | Scanner not calibrated. |
| 09:02:10 | CIS A Element is failing. |
| 09:03 | File I/O Error. |
| 09:03:10 | CIS B Element is failing. |
| 09:04 | Library failed to load. |
| 09:04:10 | CIS C Element is failing. |
| 09:05:10 | CIS D Element is failing. |
| 09:06:10 | CIS E Element is failing. |
| 09:08:11 | Power cable of the Scanner is failing. |
| 09:09:11 | USB cable of the Scanner is failing. |
| 09:10:04 | Scanner is in SAFE MODE. |
| 09:10:10 | Scanner Controller Board (SCU) is failing. |
| 11:10 | Trailing cable does not seem to be detected. |
| 21.2:13 | Failure moving service station. |
| 21:13 | Problem with the Service Station motor. |
| 22.0:00 | Service-station-side ink supply station error. |
| 22.1:00 | Front-panel-side ink supply station error. |
| 24:10 | Error detected in ink tube system. |
| 26:01 | Ink supply error found during IDS diagnostic test. |
| 27:01 | Too many nozzles out detected. |
| 39.1:01 | Roll 1 has been unexpectedly unloaded. |
| Action: Reload the roll. | |
| 39.2:01 | Roll 2 has been unexpectedly unloaded. |
| Action: Reload the roll. | |
| 39.11:01 | Media unloaded. |
| 39.12:01 | Media unloaded. |
| 41:03 | Electrical problem (fault, current limit, overheating) in paper-axis motor. |
| 42:03 | Electrical problem (fault, current limit, overheating) in scan-axis motor. |
| 45.1:03, 45.1:10 | Error in the rewinder 1 system (upper rewinder). |
| 45.2:03, 45.2:10 | Error in the rewinder 2 system (lower rewinder). |
| 46.1:10 | Error in the upper pump of the PHA blowing system. |
| 46.2:10 | Error in the lower pump of the PHA blowing system. |
| 47:03, 47:10 | Starwheel motor error. |
| 47.5:10 | Problem at the starwheel lifter motor end of the travel sensor. |
| 48:00 | PRS Actuator system failure. |
| 52:10 | Drop detector failure. |
| 54.4:03 | Pinchwheel lifter motor error. |
| 55:10 | Cannot access the line sensor EEPROM. |
| 56:01 | Drive roller analog encoder homing failed. |
| 59.1:09 | Two electrical parts have been replaced at the same time. |
| 59.2:00 | An unsupported or reused part has been installed. |
| 59.3:10 | Wrong information stored on CryptoAsic. |
| 59.4:10 | CryptoAsic failure. |
| 59.5:19 | CryptoAsic type mismatch. |
| 59.6:19 | Printer serial number mismatch. |
| 59.7:14 | CryptoAsic generic error. |
| 60.1:11 | Initialization error (cannot read RFID tag). |
| 60.2:17 | Initialization error (RFID has incorrect data). |
| 61:01 | Incorrect or unsupported file format. The file format is wrong and the printer cannot process the job. |
| Action: | |
| • Turn off the printer using the Power button at the front. | |
| • Turn off the power switch at the rear. | |
| • Disconnect the power cord. | |
| • Reconnect the power cord and turn on the printer. | |
| • Send the same job to the printer again. | |
| • Ensure that the printer’s firmware is up to date. See Update the firmware. | |
| 61:04.1 | PostScript fonts seem to be missing. |
| Action: Update your printer's firmware. See Update the firmware. | |
| 61:04.2 | Unknown PostScript ID sent to printer. |
| Action: Update your printer's firmware. See Update the firmware. | |
| 61:08 | 61:08 Incorrect paper type specified in job. |
| Action: Resend the job. | |
| 61:08.1 | The job cannot be printed because it is password-protected. |
| 61:08.2 | The job cannot be printed because it contains errors. |
| Action: Resend the job from the Embedded Web Server. | |
| 61:09 | Unexpected end of job. |
| Action: Resend the job. | |
| 61:10 | Job timed out. |
| 63:04 | Network interface error. |
| 63:10 | Network interface error. |
| Action: | |
| • Turn off the printer using the Power button at the front. | |
| • Turn off the power switch at the rear. | |
| • Disconnect the power cord. | |
| • Reconnect the power cord and turn on the printer. | |
| • Check that the network cable is correctly connected. | |
| • Ensure that the printer’s firmware is up to date. See Update the firmware. | |
| 63:20 | A potential problem has been detected in the network interface. |
| Action: | |
| • Turn off the printer using the Power button at the front. | |
| • Turn off the power switch at the rear. | |
| • Disconnect the power cord. | |
| • Reconnect the power cord and turn on the printer. | |
| • Send the same job to the printer again. | |
| • Ensure that the printer’s firmware is up to date. See Update the firmware. | |
| 71.03 | Out of memory. To avoid this, in the HP-GL/2 driver select the Advanced tab and then Send job as a bitmap. |
| 71.08 | Insufficient display list. |
| 72.02 | A service calibration should be performed. |
| 74.01 | An error occurred when loading the firmware update file. |
| Action: | |
| • Turn off the printer using the Power button at the front. | |
| • Turn off the power switch at the rear. | |
| • Disconnect the power cord. | |
| • Reconnect the power cord and turn on the printer. | |
| • Reload the firmware update file into the printer. See Update the firmware. | |
| 74.1:04 | Error uploading paper preset. |
| Action: Try the firmware update again. Do not try to use your computer while the update is in progress. | |
| 74.8:04 | The firmware update has failed. |
| Action: Your firmware file may be incorrect; try to download it again. See Update the firmware. | |
| 75.11:10 | Preventive maintenance 1 is recommended. Contact us. |
| 75.21:10 | Preventive maintenance 2 is recommended. Contact us. |
| 76:03 | The printer’s hard disk is full. |
| Action: You may want to use Disk Wipe to free some space; see Disk Wipe. | |
| 78:08 | Borderless printing not possible; setting ignored. |
| Action: Ensure that the loaded paper supports borderless printing. | |
| 78.1:04 | Paper settings area missing in paper settings file. |
| 79:03, 79:04 | Generic firmware error. |
| Action: Update the printer's firmware. See Update the firmware. | |
| 79.2:04 | Generic Operating System error. |
| 80:03 | Stacker overdrive motor error. |
| 81:01 | Paper servo shutdown, possible paper jam. |
| Action: Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller. If the paper has jammed, clear the obstruction by following the instructions in the front panel. |
|
| 86:01 | Scan axis servo shutdown, possible paper jam. |
| Action: Open the printer window and make sure that there are no obstacles restricting the movement of the printhead’s carriage. If the paper has jammed, clear the obstruction by following the instructions in the front panel. |
|
| 87:01 | Problem reading the scan-axis encoder. |
| 89:03 | Stacker ramps motor error. |
| 90:03 | Diverter valves motor error. |
| 93.0.n:10 | Ink pressure error in first test during in Printhead filling for color n. |
| 93.1.n:10 | Temperature error in first spitting test during in Printhead filling for color n. |
| 93.2.n:10 | Ink pressure error in second test during in Printhead filling for color n. |
| 93.3.n:10 | Temperature error in second spitting test during in Printhead filling for color n. |
| 94, 94.1 | Restart color calibration. See Color calibration. |