Fehlercodes DesignJet T920, T930, T1500, T2500, T3500

 Beschreibung / Empfehlung
— Description / Recommendation
01.0:10Problem with the engine PCA.
01.1:10Error in the engine PCA.
01.2:10Problem with the backup NVM.
01.7:10Communication errors between engine PCA and formatter.
02.1:10Problem with the carriage PCA.
03.2:10Problem with the E-Box cooling fans.
03:10Problem with the power supply unit.
05.1:10Problems with the formatter FAN.
05.4:10BIOS data corrupted in formatter.
05.5:10Action: Update the printer's BIOS.
05.7:10Synchronization problems between control panel and formatter.
06:03, 06:10Problems with NVM in hard disk.
06.1:10Hard disk not detected.
06.2:10Hard disk cannot be unlocked.
06.3:10Hard disk is corrupted.
08:04Communication lost between front panel and formatter.
Action: Restart the printer. If the problem persists, update the printer's firmware. See Update the firmware.
08:08A front panel icon does not work.
Action: Retry the operation that you were attempting. If it fails again, restart the printer. If the problem persists,
update the printer's firmware. See Update the firmware.
08:10Problems detected in the front panel Hardware.
08:11Communication lost between front panel and printer.
09:01Media jam in Scanner.
09:01:10Scanner Motor is failing.
09:02Scanner not calibrated.
09:02:10CIS A Element is failing.
09:03File I/O Error.
09:03:10CIS B Element is failing.
09:04Library failed to load.
09:04:10CIS C Element is failing.
09:05:10CIS D Element is failing.
09:06:10CIS E Element is failing.
09:08:11Power cable of the Scanner is failing.
09:09:11USB cable of the Scanner is failing.
09:10:04Scanner is in SAFE MODE.
09:10:10Scanner Controller Board (SCU) is failing.
11:10Trailing cable does not seem to be detected.
21.2:13Failure moving service station.
21:13Problem with the Service Station motor.
22.0:00Service-station-side ink supply station error.
22.1:00Front-panel-side ink supply station error.
24:10Error detected in ink tube system.
26:01Ink supply error found during IDS diagnostic test.
27:01Too many nozzles out detected.
39.1:01Roll 1 has been unexpectedly unloaded.
Action: Reload the roll.
39.2:01Roll 2 has been unexpectedly unloaded.
Action: Reload the roll.
39.11:01Media unloaded.
39.12:01Media unloaded.
41:03Electrical problem (fault, current limit, overheating) in paper-axis motor.
42:03Electrical problem (fault, current limit, overheating) in scan-axis motor.
45.1:03, 45.1:10Error in the rewinder 1 system (upper rewinder).
45.2:03, 45.2:10Error in the rewinder 2 system (lower rewinder).
46.1:10Error in the upper pump of the PHA blowing system.
46.2:10Error in the lower pump of the PHA blowing system.
47:03, 47:10Starwheel motor error.
47.5:10Problem at the starwheel lifter motor end of the travel sensor.
48:00PRS Actuator system failure.
52:10Drop detector failure.
54.4:03Pinchwheel lifter motor error.
55:10Cannot access the line sensor EEPROM.
56:01Drive roller analog encoder homing failed.
59.1:09Two electrical parts have been replaced at the same time.
59.2:00An unsupported or reused part has been installed.
59.3:10Wrong information stored on CryptoAsic.
59.4:10CryptoAsic failure.
59.5:19CryptoAsic type mismatch.
59.6:19Printer serial number mismatch.
59.7:14CryptoAsic generic error.
60.1:11Initialization error (cannot read RFID tag).
60.2:17Initialization error (RFID has incorrect data).
61:01Incorrect or unsupported file format. The file format is wrong and the printer cannot process the job.
Action:
• Turn off the printer using the Power button at the front.
• Turn off the power switch at the rear.
• Disconnect the power cord.
• Reconnect the power cord and turn on the printer.
• Send the same job to the printer again.
• Ensure that the printer’s firmware is up to date. See Update the firmware.
61:04.1PostScript fonts seem to be missing.
Action: Update your printer's firmware. See Update the firmware.
61:04.2Unknown PostScript ID sent to printer.
Action: Update your printer's firmware. See Update the firmware.
61:0861:08 Incorrect paper type specified in job.
Action: Resend the job.
61:08.1The job cannot be printed because it is password-protected.
61:08.2The job cannot be printed because it contains errors.
Action: Resend the job from the Embedded Web Server.
61:09Unexpected end of job.
Action: Resend the job.
61:10Job timed out.
63:04Network interface error.
63:10Network interface error.
Action:
• Turn off the printer using the Power button at the front.
• Turn off the power switch at the rear.
• Disconnect the power cord.
• Reconnect the power cord and turn on the printer.
• Check that the network cable is correctly connected.
• Ensure that the printer’s firmware is up to date. See Update the firmware.
63:20A potential problem has been detected in the network interface.
Action:
• Turn off the printer using the Power button at the front.
• Turn off the power switch at the rear.
• Disconnect the power cord.
• Reconnect the power cord and turn on the printer.
• Send the same job to the printer again.
• Ensure that the printer’s firmware is up to date. See Update the firmware.
71.03Out of memory. To avoid this, in the HP-GL/2 driver select the Advanced tab and then Send job as a bitmap.
71.08Insufficient display list.
72.02A service calibration should be performed.
74.01An error occurred when loading the firmware update file.
Action:
• Turn off the printer using the Power button at the front.
• Turn off the power switch at the rear.
• Disconnect the power cord.
• Reconnect the power cord and turn on the printer.
• Reload the firmware update file into the printer. See Update the firmware.
74.1:04Error uploading paper preset.
Action: Try the firmware update again. Do not try to use your computer while the update is in progress.
74.8:04The firmware update has failed.
Action: Your firmware file may be incorrect; try to download it again. See Update the firmware.
75.11:10Preventive maintenance 1 is recommended. Contact us.
75.21:10Preventive maintenance 2 is recommended. Contact us.
76:03The printer’s hard disk is full.
Action: You may want to use Disk Wipe to free some space; see Disk Wipe.
78:08Borderless printing not possible; setting ignored.
Action: Ensure that the loaded paper supports borderless printing.
78.1:04Paper settings area missing in paper settings file.
79:03, 79:04Generic firmware error.
Action: Update the printer's firmware. See Update the firmware.
79.2:04Generic Operating System error.
80:03Stacker overdrive motor error.
81:01Paper servo shutdown, possible paper jam.
Action: Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller.
If the paper has jammed, clear the obstruction by following the instructions in the front panel.
86:01Scan axis servo shutdown, possible paper jam.
Action: Open the printer window and make sure that there are no obstacles restricting the movement of the printhead’s carriage.
If the paper has jammed, clear the obstruction by following the instructions in the front panel.
87:01Problem reading the scan-axis encoder.
89:03Stacker ramps motor error.
90:03 Diverter valves motor error.
93.0.n:10Ink pressure error in first test during in Printhead filling for color n.
93.1.n:10Temperature error in first spitting test during in Printhead filling for color n.
93.2.n:10Ink pressure error in second test during in Printhead filling for color n.
93.3.n:10Temperature error in second spitting test during in Printhead filling for color n.
94, 94.1Restart color calibration. See Color calibration.